Our Commitment to Your Privacy
VapeAves.com, its parent company and its affiliated websites (identified as the “Company,” “We,” “Us,” or “Our”), are committed to the respect of privacy rights and concerns to all users of VapeAves.com (the “Site”, this “website”) (the Site, services, and software made available by the Company, collectively, are referred to as “Company Features”). We have created and implemented this privacy policy in order to inform visitors to the Site and users of Company Features as to how we collect, use, and protect various types of personal and non-personal information. By visiting this website, you consent to our collection, use, storage, disclosure and deletion of information in relation to you as set forth in this privacy policy. This privacy policy is only applicable to this website and its other features and may not apply to any third-party website in which you may access this website from or access from this website; which may use different data collection practices and policies. The privacy policy is continuously revised, and as the user is responsible for understanding and agreeing to these policies wholly. The privacy policy is non-negotiable and can be revised at the discretion of Our Company, its parent company and its affiliated websites.
Information Collected
Personal information is identified as information pertaining to you that allows us to identify and contact you as the customer. As a visitor, you do not need to submit personal information to access certain areas of the Site, however it may be required to access certain aspects of the website’s features including but not limited signing up for our newsletter, making purchases, or contacting us for additional information. If you do not want to provide certain information you will not be able to access certain features. We may collect non-personal information for analytical purposes including but not limited to your device, your device’s operating system, and/or your geographical location. Non-personal information is used wholly for statistical analysis of the website to better improve our website’s performance and/or user experience. Non-personal information is not associated with records containing your personal information and therefore you will remain anonymous when browsing the site.
We collect identifiable personal information when you create an account, use certain features (including registration forms, rating forms, surveys, contests and/or receive technical or customer support). Some information that may be collected include your name, username, address, phone number, and e-mail address. For orders placed through our website, we collect financial billing information such as billing name, address and limited credit card/debit card information. This is wholly used for the financial qualification during the ordering process of our website. We do not store or save data pertaining to credit card/debit card numbers to protect the privacy and security of our customers. All financial data pertaining to credit card/debit card numbers are submitted through an encryption to a third-party payment gateway to mask the numbers and collect payment.
By submitting your personal information to this website, its parent company, and its affiliated websites; you authorize us to utilize this personal information for the purposes identified herein this privacy policy and on this website. For this purpose, telephone orders are not accepted to ensure added safety of your personal financial information.
Certain Company Features may enable you to link to technology, software, and services owned and governed by third parties (called “Third Party Features”). You may be able or required to submit certain personal information in order to use these third party features, which are subject to each applicable third party’s own terms of use, terms of service, and/or privacy policy. When using such Third Party Features you agree that you are subject to the policies of such applicable third party, not the policies of the Company.
By submitting personal information through the Site, you authorize the Company to use such information for the purposes indicated in this policy and on the Site.
Usage of Personal Information
Personal information submitted by you and obtained by us may be used to (though not limited to) process transactions, inform you of new products or services, respond to your inquiries and address your customer service questions or technical issues. Furthermore, your submission of information allows us to use your contact information including your phone number and e-mail address to send you pertinent website information including updates, product notifications, general announcements and to contact you if/when necessary including but not limited to abandoned cart reminders. We will not share or disclose your personal information with any other parties without your consent except those affiliated with the Company, acting on behalf of the Company, and relevant third parties such as those required to process a transaction, collect and maintain our information servers, and perform necessary services.
We may use your personal and non-personal information for data collection wholly for the analytical, statistical, and historical purposes. Your personal information may be aggregated or made non-personally identifiable for this purpose and will be solely used for analytical, statistical, and historical purposes. By submitting your information, you grant us royalty-free, worldwide, irrevocable, perpetual and fully transferable right and license to use your personal information for our analytical, statistical and historical data collection. You expressly authorize us to make any commercial use of such analytical data without limitation, provided that we do not sell, trade, or in any manner transfer any analytical data that is personally identifiable. Your information will be used within this website, its parent company and its affiliated websites’ data collection.
How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Google Analytics
The Site uses Google Analytics to help us gather information about who visits the Site and what pages are being viewed. This service does not provide personal information.
Legal Sharing of Information
Information collected by this website, its parent company and its affiliated websites is used to process transactions, inform you of new products or services, respond to your inquiries and address your customer service questions or technical issues. Special circumstances may require us to share your personal information including but not limited to:
Disclosure of information reasonably necessary to satisfy any applicable laws, regulations, legal processes or requests made by law enforcement or governmental authorities.
Our service providers may require your personal information for access to some of our website’s features including but not limited to: ordering, purchasing, newsletter subscription or analytical, statistical, historical data collection. To our extent, we require our service providers to comply with these privacy policies set herein and its appropriate confidentiality and security measures. We may share your information with affiliated or sister companies.
Your Privacy Rights
You may change, update or delete your personal information by accessing your account interface provided in our companies’ features. If you would like to discuss what information is being collected from our website, change or delete your information, please feel free to contact us.
If you would like to cease notifications and announcements via e-mail, you may unsubscribe to automated correspondences by clicking the “Unsubscribe” hyperlink in the automatic e-mails sent to you. After unsubscribing, you may receive emails until any email already in production have been sent. We may also remove your e-mail manually if you wish by contacting us. There may be instances where you may not unsubscribe from correspondence, including customer inquiries or messages relating to transactions.
Legal Mediation
In the event that any dispute or claim arises out of or relating to this privacy policy, this website, its parent company and its affiliated websites and you agree to attempt to negotiate a written resolution directly between both parties. If the matter becomes unresolved for forty-five (45) days after notification (through personal delivery or certified mail) that the dispute still exists, all parties shall join in with a mutually agreed mediator in an attempt to resolve the dispute. Should any arbitration claims, administrative or legal actions be filed without first having attempted to resolve matters by mediation, you agree that you will NOT be entitled to recover attorneys’ fees even if you would otherwise be entitled to them.
Securing Your Data
All data collected including personal and non-personal information is stored in secured and protected facilities with protocols and security standards set in place. However, no server, computer, communications network, system or data transmission over the Internet (World Wide Web) can be guaranteed to be secure. We strive to protect your user information however we cannot ensure or warrant the absolute security of any information you transmit to us. By accessing this website, you acknowledge and agree that the information and transmissions are at your own risk. We will make every effort to ensure your security is safe within our means.
Changes to Privacy Policy
This privacy policy may change from time to time and the revision dates will be posted above. You will NOT be notified of these changes; however, they will be readily accessible through our website by accessing the “Privacy Policy” hyperlink located at the footer of each page of this website.
